OEM Service

Home » Service » OEM Service

Purchasing needs

Purchasing needs / OEM Service / Product Design / After Sales&Support

It is one of our goals to have a long-lasting relationship with our clients, so we take honest cooperation as our bottom line. We also have a good credit guarantee system and we do our best to achieve everything we promise to our clients, and we want every client who works with us to be at ease.

Receive customer inquiries

1. Provide product information that customers need;
2. According to the customer's region Recommend some styles;
3. 24 hours online timely reply.

Follow up

1. Ask the customer about the specific requirements of the product packaging;
2. Ask the customer when they need this shipment
After the production plan is drawn up;
3. Respond to customer problems in a timely manner.

Pay

1. Support multiple payment terms FOB, CFR, CIF, EXW, FCA, CPT, DDP, DDU, Express Delivery;
2. Support multi-currency payment USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;
3. Support multiple payment channelsT/T, L/C, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow.

Preparation before production

1. According to customer requirements Prepare samples and confirm to customers;
2. Confirm the customer again All requirements for the product. And make a production task list. Confirm the delivery schedule to schedule the production schedule;
3. Prepare production materials, And do incoming inspection.

Production

1. Track and feedback production progress to customers;
2. Regularly check whether the production is on time, according to quality, and according to quantity;
3. Inspection.

Package

1. According to customer requirements to produce cartons, And according to customer packaging requirements packaging;
2. Carry out the box drop test;
3. Send the packaging picture to the customer again for confirmation.

Inspect

1. Sampling inspection, according to the proportion of the number of sampling inspection.

Transportation

1. The final payment is collected;
2. Arrange the logistics formula consignment;
3. Feed back the logistics situation to customers regularly.

After-sales service

1. Provide product pictures;
2. Provide product assembly tutorials;
3. Provide 5% free accessories.

Client Feedback

1. Track whether the customer receives the goods;
2. Ask customers about product sales;
3. Are there any problems in the sales process?

Improve

1. According to customer feedback product and service improvements.

Long-term cooperation

1. New and hot-selling models are recommended.

PRODUCT UPDATES & SPECIAL OFFERS

Enter your email address to join our newsletter and keep up to date.

Yongkang DaJue Industrial and Trade Co., Ltd.

Add: No.71 Changlong South Road, Lvnanzhai ,Longshan Town ,Yongkang City , Jinhua City, Zhejiang Province .

Email: admin@ykdajue.cn

Mobile&Whatsapp&Wechat: +86-15057971020/+86-18314976542

Email: jack@ykdajue.cn

Mobile&Whatsapp&Wechat: 86-18314936211